FAQs

1. What payment methods can I use?

To make a purchase on the payment screen, the following payment methods can be used: VISA, MASTERCARD, Paypal, Shop Pay, Google Pay, Apple Pay, etc.

2. Are all shipments free?

Yes, absolutely all shipments are free regardless of the quantity of products or the destination of the order.

3. How long does it take for an order to arrive?

Free shipping worldwide: 4-21 business days, depending on the logistical and weather conditions faced by the transport companies.

4. Are returns or refunds accepted?

Instead of returning items, our company only accepts full refunds. Why? Returns go against our commitment to sustainability. Every return creates a carbon footprint. So tell us what went wrong, send us a photo, and we'll give you a full refund. Then, if possible, you can donate your product to a local charity or recycle it.

Our returns and refunds policy does not accept returns or refunds for wrong sizes.

Our returns and refunds policy does not cover returns or refunds due to a customer's change of mind or taste.

We only offer refunds for damaged or mislabeled products.

Customers have 30 days to notify us if the product is damaged or mislabeled.

Thank you for understanding.